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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, our orders have a minimum order quantity requirement. The minimum order quantity depends on style, craftsmanship, and fabric. Specific styles need to be analyzed on a case-by-case basis and cannot be generalized.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

Generally, the production time for samples is 7-14 days. The production of bulk orders depends on the approval of the pre-production samples. Typically, simple styles take about 3-4 weeks after the pre-production sample is approved, while more complex styles take about 4-5 weeks. The final delivery time also depends on the customer's arrangements for inspection and shipping schedules.

What kinds of payment methods do you accept?

The payment methods we accept include advance TT or L/C  at sight .Post TT is also acceptable if you have sufficient credit insurance coverage in China.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction